Sure Thing Water, LLC d/b/a Sextrolyte™ (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.sextrolyte.co (the “Site”) or purchase our products.
Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Transaction Information: Order history, purchase details, and payment confirmations.
- Device & Usage Data: IP address, browser type, device identifiers, pages visited, and usage analytics.
- Marketing Preferences: Communication preferences and subscription status.
How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Communicate regarding purchases or customer service inquiries
- Improve our website and products
- Send marketing communications (where permitted by law)
- Prevent fraud and ensure security
- Comply with legal obligations
Sharing of Information
We do not sell your personal information. We may share information with third-party service providers who assist with payment processing, shipping, website hosting, analytics, and marketing. These service providers are contractually obligated to safeguard your information. We may also disclose information where required by law, court order, or governmental regulation.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and support marketing efforts. You may control cookies through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure.
Your Privacy Rights
Depending on your state of residence, you may have rights under applicable privacy laws, including the right to:
- Request access to personal information we maintain about you
- Request correction or deletion of personal information
- Opt out of certain marketing communications
- Limit the use of sensitive personal information (where applicable)
To exercise any privacy rights, please contact us at lindsay@sextrolyte.co.
California Residents (CCPA/CPRA Notice)
If you are a California resident, you have the right to request disclosure of categories and specific pieces of personal information collected about you, request deletion of personal information, and request that we do not sell or share your personal information. We do not sell personal information.
Children’s Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at lindsay@sextrolyte.co